Frequently Asked Questions

After checkout, you get immediate access to your Member Dashboard. Depending on your plan, you can review historical trades, view real-time model positions, and receive trade notifications. Paid members can begin using their plan features right away.

Free Preview is designed to let you evaluate the strategy using historical data, but it excludes the most recent 30 days and does not include real-time alerts. Single Symbol gives you full live access and alerts for one selected symbol. Full Access gives you the complete experience across all supported symbols.

Free Preview includes historical data for TSLA, TQQQ, and SOXL, excluding the most recent 30 days. Single Symbol currently lets you choose either TQQQ or TSLA. Full Access includes TSLA, TQQQ, and SOXL. SOXL is available only with Full Access.

Single Symbol includes real-time model position access, full trade data, and trade notifications for one selected symbol. It is a lower-cost option for members who want live access to a single strategy instead of the full package.

Single Symbol currently lets you choose either TQQQ or TSLA at checkout. SOXL is available only with Full Access.

Yes, but not immediately. Once you choose your symbol, it remains active through your current billing cycle. If you request a different symbol, the new symbol will take effect on your renewal date.

We do not offer a free trial for paid plans. Instead, we offer a Free Preview membership so you can review historical performance before subscribing. Free Preview includes trade history for TSLA, TQQQ, and SOXL, but excludes the most recent 30 days of data and does not include real-time alerts.

Free Preview is intended to let prospective members evaluate the model using historical results without giving away the most current trade activity. That is why the most recent 30 days of trades and real-time strategy details are reserved for paid members.

Free Preview members can browse the dashboard and review older historical data, but live model details and the most recent 30 days of trades are restricted. Single Symbol members get full live access for their selected symbol. Full Access members get full live access for all included symbols.

Paid members can receive trade notifications for the symbols included in their plan. Single Symbol members receive alerts for their selected symbol, and Full Access members can enable alerts for all included symbols. Free Preview does not include real-time trade notifications. You can manage notification preferences from the Notifications section on your Membership Account page. Email alerts can be turned on or off by symbol. Push notifications must first be enabled on each device or browser you want to use, then connected to your account so alerts can be delivered there.

If you upgrade from Single Symbol to Full Access, the change takes effect immediately. Any unused time remaining on your Single Symbol plan is automatically applied as a prorated credit during checkout.

If you downgrade from Full Access to Single Symbol or Free Preview, your current Full Access membership remains active until the end of your current billing period. Your new plan begins on your renewal date.

You can cancel your membership at any time from your Membership Account page. After cancellation, your plan remains active until the end of your current billing period. There are no cancellation fees.

Yes. If your membership ends, you can return and subscribe again at any time by choosing the plan you want on the Pricing page.

No. Jack Simon Trades is an educational and informational service. The trade signals, model positions, and performance data we share are provided for educational purposes only and should not be considered personalized financial advice. We are not licensed financial advisors, broker-dealers, or registered investment advisors. Always do your own research and consult a qualified financial professional before making any investment decisions. Past performance does not guarantee future results.