Frequently Asked Questions

Answers to common questions about memberships, data access, and how the dashboard works.

What is the difference between Free Preview and Full Access?

Free Preview lets you explore historical performance but hides the most recent 30 days. Full Access unlocks real‑time trade indicators, KPIs, notifications, and the complete trade log.

What symbols does the model cover?

The Dashboard and Performance pages focus on SOXL, TQQQ, and TSLA.

Why are some trades missing in Free Preview?

Free Preview hides any trades from the last 30 days, so you only see older trade history.

Why do KPIs show “---” in certain cases?

When recent data is restricted (e.g., Free Preview), KPIs are hidden to prevent showing restricted data.

Are the charts and KPIs on the Dashboard real‑time?

Full Access members see real‑time data; Free Preview is delayed by 30 days.

How often is data updated?

The Dashboard updates pricing data every minute when markets are open (day, extended, and overnight hours). The model reviews market data at the top of every hour. If a change in position is signaled, it immediately sends that position to the Dashboard, which is visible under the Current Model Position for each symbol.

What does “Model Position” mean?

It indicates whether the model is currently LONG, SHORT, or in CASH for the selected symbol.

Is this financial advice?

No. Jack Simon Trades provides educational, informational signals and does not offer personalized financial advice.

Can I download historical trade signals?

Yes. Full Access members can download all hypothetical trade signal history from the beginning of our backtest period (January 1, 2020.) Free Preview members can also download trade signal history, but it excludes the last 30 days of data.

Just remember that these are hypothetical trades based on our model's backtested rules, applied to historical market data. They do not represent actual trades in a live account. While we are certainly encouraged by these results, there is no guarantee that future performance will be similar.

Can I track my own trades in these securities?

Yes. You can add, edit, and track performance for your own trades in SOXL, TQQQ, and TSLA in the Performance Portfolio section of the Dashboard.

How do notifications work?

Full Access members can receive email alerts when the model signals a change in position for a security that it monitors. Notifications can be enabled or disabled for individual securities. Updates will also immediately be sent to the Member Dashboard.

What time zone are timestamps shown in?

Times are localized to your device’s time zone for clarity.

How do I cancel my subscription?

You can cancel anytime. Simply log in to your Membership Account page, navigate to the "My Memberships" section, and click "Cancel." If cancelling a Full Access membership, your plan remains active until the end of the billing period.

Do backtests guarantee future results?

No. Backtested performance is historical and does not guarantee future results.